招聘人才

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公司简介

1. OPERATIONS OFFICER

JOB DESCRIPTION

REQUIREMENTS

Handle customer inquiries and identify potential opportunities
Liaise with internal and external parties to deliver smooth and effective workflow
Collect and gather client/agent's feedback on the service quality and report to the management
Assist Supervisors in daily feery operations and customer service
Assist in liaison with government and organizations in relation to operations, planning or other projects
Assist in analyze operation and financial reports, budgets and projections
Handle other duties/projects as assigned

Degree or above in Transport, Logistics, Hospitality, Tourism, Business Manager or equivalent
At least 3 years' relevant working experience, local ferry management experience is an advantage
Customer-oriented with proactive and good serving attitude
Presentable and strong in communication skills
Self-motivation with a strong will on learn
Proven proficiency in Microsoft Office
Proficien in spoken and written English and Chinese including Putonghua

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接待海港游乘客、处理票务、解答乘客查询及渡轮上一切客运事务	中学文凭或以上一至两年顾客服务经验须能以广东话、英语及普通话沟通每天工作九小时，轮班轮休

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负责渡轮机房操作及安全	必须持有效海事处签发本地二级轮机操作员证书最少一年在载客船上出任大偈持有三级轮机操作员证可申请三级渡轮大偈需轮班工作及轮休

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